Contact & FAQ

From coffee-related questions to cooperation inquiries: say hello and get in touch with us!

Coffee beans and machines are complex. Our service is simple: get in touch with us by phone, email or via the comments section. We welcome content requests, collaboration ideas, criticism and praise. Let’s stay in touch!

Contact Coffeeness

Our team knows more than just beans and coffee machines. Just get in touch with the right contact person if you have any questions.

Reader Service: Sarah

Praise, criticism, questions about our tests, suggestions or anything else? Just let us know.


Collaboration Requests: Florian

Do you have a great product or a good business idea and want to present it to Coffeeness? Would you like to work with us for your blog or website? We look forward to hearing from you.


Media & Press Inquiries: Susann

Expert interview or guest article? Online, print or TV? Arne and Team Coffeeness can offer your audience the right content.


Technical Support: Alex

Is your website stuck or would you like new tools and features? Just get in touch!


Coffeeness Shop Support

Questions about ordering in the Coffeeness Shop? Then get in touch with our customer service team. Important: Enquiries about the store can only be answered via this channel.

Social Media



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FAQ: You Ask, Coffeeness Answers

We monitor every comment and approve it manually. In an effort to sort through hate speech, spam and advertising it sometimes takes a while for comments to appear on the page.  Don’t worry, we will get to it as soon as we can.

We’ve now reviewed over 40 machines from a range of manufacturers — and that number is always increasing. Whenever we’re interested in a machine or receive your suggestions, we take a closer look at the product.

The machines are stored in our warehouse and brought out for manufacturer duels, upgrade comparisons or to highlight special topics like cleaning. That’s why we never sell our test products.

We work completely independently and aren’t sponsored by anyone. We review every machine and product according to fixed evaluation ctriteria. You can find out more here.

Our Coffeeness coffee beans were crafted to work perfectly in every fully automatic machine. If you’d like to try them out you can buy them in our shop.

Hot coffee, cool fingers and a great view of your coffee quality. Our double-walled glasses foe espresso, cappuccino and latte macchiato are now available in our shop.

Simply contact us with your question! There’s also a comments section at the bottom of every article, where the Coffeeness community often starts helpful discussions. It’s worth stopping by and posting.