Miele CM 6360 Review: The Best Miele Coffee Maker for 2022?

After working as a professional barista for many years, Arne Preuss founded Coffeeness.

Miele super automatic espresso machines are easy to overlook, which is quite an achievement considering their distinctive design. A Miele coffee maker, whether in a suave color like lotus white or obsidian black, conjures up an image of a wealthy and distinguished great-uncle with a powerful intellect and more than a little social awkwardness.

Miele super automatic espresso machines are easy to overlook, which is quite an achievement considering their distinctive design. A Miele coffee maker, whether in a suave color like lotus white or obsidian black, conjures up an image of a wealthy and distinguished great-uncle with a powerful intellect and more than a little social awkwardness.

Many other brands in my guide to the best super automatic espresso machines 2022 use the latest gimmicks and lots of bling-bling to attract customer attention. And Miele? The German manufacturer carries on as if there’s no such thing as an innovative edge.

All this sounds like I have a lot to complain about with the Miele CM 6360 MilkPerfection. On the contrary! I’d say it’s the love of (seemingly) standing still that makes Miele coffee machines so special.

Starting with build quality and durability, the CM 6360 MilkPerfection is a Miele machine in the very best sense. This theme continues with the precision of preparation and the consistently high coffee quality, ending with the somewhat old-fashioned operating concept, which is refreshingly simple as a result.

Unfortunately, there’s one thing that the Gütersloh-based company has copied from the competition: Miele suddenly wants to wow you with some marketing nonsense. There’s no other way I can explain why the double Venturi process is on board. This function is supposed to steam milk foam twice to make it even smoother, frothier and creamier. Anyway, that’s Miele’s story and they’re sticking to it.

Miele CM6360

A Minimalistic Beauty!

Minimalistic

Quality espresso and coffee

No-nonsense design

Easy to clean

Control panel can't compete with Jura

The Miele CM 6360 MilkPerfection at a Glance: The Slow Track To Success

My theory is that Miele coffee machines stay out of the innovation race because they simply don’t need to be there. The brand has always relied on an elegant, understated design, proven functionality and build quality that’s far superior to the average plastic piece of junk.

The CM 6360 MilkPerfection does absolutely nothing different in this regard. Available in obsidian black and lotus white and paired with similar understated colors, this Miele coffee maker simply continues with what we’ve appreciated for years and years in other Miele coffee machines. Take the CM 6360’s predecessor, the Miele CM 6350 super automatic coffee machine, or a model like the MieleCM 5500, for example.

This is most immediately apparent in the operating concept. The text display with separate sensor buttons seems almost stubbornly antediluvian, but that’s precisely why it’s also very easy to use.

Closeup of the Miele CM 6360 super automatic coffee maker's display and sensor buttons

Miele also has an app, but it seems just as half-baked as the one included with some other super automatic espresso machines. I didn’t use it at all during my review and missed it even less.

As always, it’s what’s under the hood that’s really important for coffee aroma and creamy, hot milk froth, anyway. In this respect, Miele has never let itself down:

Under the Hood

  • Stainless steel conical burr grinder with five levels (but apparently infinitely variable)
  • Two-cup function for all coffee specialties
  • Many specialty coffees and several profiles for tea
  • OneTouch cappuccinatore with high-quality milk container
  • Coffee pot function for up to eight cups
  • DoubleShot function: more coffee beans are ground and brewed halfway through preparation for extra strong coffee specialties
  • Fully programmable in all areas (filling quantity, foam-milk ratio, temperature etc.)
  • Comparatively compact dimensions
  • High-quality parts
  • Parts with corresponding symbol are dishwasher safe

Only the double milk hose and a few technical details such as the AromaticSystem with adjustable pre-infusion are worthy of a special mention. Also, not every older Miele machine has a ristretto option or shoots ground coffee through the brew unit twice for one serving.

Front view of the Miele coffee maker preparing espresso.

Still, Miele isn’t trying to get you to buy a new model if you already own one of its machines. Rather, the goal is to woo completely new customers with an up-to-date appliance for making specialty coffees, creamy milk froth and even hot chocolate.

These customers include people who already trust the Miele brand and have the cash on hand. That being said, if we look at what the CM 6360 MilkPerfection has on board, the $2,699.00 price tag almost looks like a bargain.

While you sometimes have to look deep into the datasheets of other machines to form arguments for such a price, your eyes, fingertips and taste buds will quickly make your mind up for you with a Miele coffee maker.

Adjusting the Miele 6360: Watch Out, Hot!

I’m well aware of how much you guys love really hot coffee. The CM 6360 MilkPerfection not only accommodates you there – you might actually want to readjust it. The beverages come out so well-tempered that you’ll be adjusting the factory setting down; even if you’re usually screaming for a hotter latte macchiato.

The temperature and everything else that isn’t grinder-related is best set via the display and sensor buttons. It really couldn’t be simpler.

The grinder is listed as having five settings, but it feels infinitely variable when you adjust it. I selected the second finest grind.

Closeup of the grinder settings.

Incidentally, this proves that the listed data doesn’t always have to correspond with the “truth.” At 74.8 decibels, the Miele grinder is excessively loud on paper. However, in reality the noise is not only bearable, but even exceptionally unspectacular. Quality materials pay off!

If you’re using Expert Mode, the amount of water can be regulated between 18 milliliters and 295 milliliters (0.6 and 10 ounces) pretty much exactly. This is even the case for each drink during preparation. I settled on around 35 milliliters (1.2 ounces) for espresso and the default value of 118 milliliters (4 ounces) for coffee.

When it comes to coffee strength, you have a very wide selection to choose from. I went with the second level below the maximum value.

On top of that, you can also decide whether the AromaticSystem should pre-infuse the ground coffee or not. It should, of course. That makes a big difference in achieving an intense coffee aroma!

For the creamy hot milk froth, you can also influence the ratio of foam to liquid. I personally found the maximum possible foaming-per-beverage setting delivered the best results.

Miele Espresso and Coffee: Chocoholics Rejoice!

Even though I often talk almost reflexively about the chocolatey aroma of many coffee beans in my reviews, it’s clearly often at the heart of the flavor profile. Hardly anywhere is that more evident than when using this Miele coffee machine.

Even before the CM 6360 MilkPerfection has chased all the coffee beans through the brewing group and finished preparing the drink, an unmistakable chocolate scent hits you. I’ve rarely experienced such a powerful coffee aroma when using a super automatic espresso machine.

Brewing temperature and preparation obviously succeed perfectly, even if the drinking temperature for espresso is much too high for my taste. At least at the factory setting. The super automatic machine also consumes an above-average amount of ground coffee per shot, which probably also contributes to the chocolate bomb.

Milk Froth: Double Trouble or Twice as Nice?

Before we talk about the high-quality milk flask or take a closer look at Mauricio’s favorite coffee specialties with milk, let’s first clarify what double frothing and the double Venturi process are all about.

Front view of the Miele CM 6360 super automatic coffee machine preparing milk froth for a latte macchiato.

In doing so, I can’t shake the feeling that Miele got a bit lost in this conceptual gobbledygook when it announced it to the world last year. I think the manufacturer is now backpedaling a bit.

There’s no explanation or even description of the double Venturi process on the manufacturer’s page for this machine. The advertising banner on the overview page doesn’t say anything either, and doesn’t link to an explanation page.

Only a lonely press release from 2021 describes a process that “doubles the milk frothing,” by “adding two bursts of steam.” It goes on to say, “This double Venturi process not only increases the temperature of the milk froth but also creates a particularly light texture.”

“Double frothing” would be totally absurd. If hot milk froth is steamed again, it is denatured and simply broken. Is double steam volume what they meant, perhaps? Or simply double the size of the milk pipework?

Whatever Miele is trying to sell us here, let’s leave it at that. In any case, the fact is that the Miele CM 6360 MilkPerfection has a double milk pipework system.

If you want to rinse briefly after making milk froth, you no longer have to pull the hose out of the milk container. The water is drawn through the second hose while the milk supply is closed via a valve. This is a very successful milk pipework feature that other manufacturers are welcome to try out!

Closeup of the Miele CM 6360 automatic coffee maker's double milk hose.

As promised in the shady press release, the milk froth is finely textured and hot. In fact, I find the latte macchiato far too hot to drink, right off the bat. However, once it’s cooled down, there’s nothing to complain about.

That said, the ominous double-milk steaming system shines when making smaller drinks, such as a cappuccino or an espresso macchiato. In such cases, the ratio and consistency of all the building blocks that make up these specialty coffees is really perfect.

Miele Coffee Maker Cleaning: It's the Little Things That Count

To my knowledge, Miele is (so far) the only manufacturer that is kind enough to offer you clearly labeled dishwasher-safe parts. This is a testament not only to the brand’s customer focus, but also to its confidence in the durability of its materials.

Closeup of the Miele CM6360 automatic coffee maker's drip tray.

Try putting a cheap drip tray from an entry-level super automatic coffee maker in the dishwasher! Suppliers such as DeLonghi or Krups will immediately have a crisis and refer you to the operating instructions.

At Miele, we remain calm. Of course, the brew unit must only ever be washed by hand. But if the water tank or drip tray takes a spin in the dishwasher, no one bats an eyelid. Miele is never overly complicated when it comes to cleaning. Not even when it comes to descaling.

The Miele coffee maker doesn’t have any extraordinary cleaning programs or an outstandingly special filter. But it will get clean, even if you only make a mediocre effort. And in the end, isn’t that more important than a hypermodern touchscreen display or an infinite number of programmable profiles? Yes, it is!

Miele CM 6360 MilkPerfection Specifications

 Miele CM 6360 MilkPerfection
ManufacturerMiele
NameMiele CM 6360 MilkPerfection
Housing materialPlastic
Colors/designs availableLotus White, Obsidian Black, Lotus White & Clean Steel Metallic, Obsidian Black & Bronze Pearl Finish, Obsidian Black & Bronze Pearl Metallic
Removable brew groupYes
Milk foam systemAutomatic cappuccinatore
User interfaceText display with buttons
AppYes
User profilesYes (8 profiles)
Water tank capacity61.0 oz / 1.8 l
Minimum spout height3.0 in / 7.6 cm
Maximum spout height5.5 in / 14.0 cm
GrinderStainless steel conical burr grinder
Grind settingsInfinitely variable
Bean container capacity10.5 oz / 300.0 g
Electronic grinderNo
Ground coffee bypassYes
Pot functionYes
Specialty drinks18
Adjustable coffee strengthYes
Adjustable coffee temperatureYes
Adjustable milk foam temperatureYes
2-cup functionYes
Hot water functionYes
Hot milk functionYes
Loudness (self-measured)74.8 dB
Weight21.8 lb / 9.9 kg
Dimensions (H x W x D)14.1 in x 9.9 x 16.8 in / 35.9 x 25.1 x 42.7 cm
Extras/miscellaneousActive cup heating, double shot function, Expert Mode for adjusting during brewing
Current price on Amazon$2,699.00

Verdict on the Miele CM 6360 Coffee Maker: Extremely Stable Lateral Position

If it were left up to me, Miele super automatic coffee machines would remain as old-fashioned as they want until the end of time. When I describe other models in my super automatic espresso machine guide as “solid,” I always have some decisive reason to grumble.

Miele CM 6360

A Minimalistic Beauty!

Minimalistic

Quality espresso and coffee

No-nonsense design

Easy to clean

Control panel can't compete with Jura

When I describe this Miele coffee maker as solid, I mean it absolutely positively – and literally. Such demonstrably durable machines are rare in today’s crowded market.

Technology-loving innovation fans will never look down their noses at Miele coffee machines. And the manufacturer knows it. Instead of chasing the latest electronic developments, Miele focuses on high-quality preparation of espresso, wonderfully aromatic coffee and milk-based specialties.

Factors that otherwise tend to take a back seat are given the attention they deserve – think temperature and cleaning. We can forgive Miele’s little marketing mishap because the milk system has actually evolved. We may never quite find out how and in what direction. Then again, we don’t have to.

What’s your experience with Miele coffee makers? Do you love these super automatics as much as I do? Be sure to leave comments!

Subscribe
Notify of
guest
6 Comments
Newest
Oldest
Inline Feedbacks
View all comments